Shipping policy

  1. Lesepidado carries out shipments throughout the Italian territory, excluding the state of Vatican City and the Republic of San Marino.
  2. Lesepidado will only make deliveries to the user's home, provided at the time of purchase.
  3. Delivery is made, for the Italian territory, generally within 5-7 working days except in cases of force majeure, or, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum term of thirty days from the date of confirmation.
  4. As regards the countries of the European Union, the delivery will be made in 10 working days, and in any case, within the maximum term of thirty days.
  5. If delivery is not possible, the order will be sent to the carrier's warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.
  6. If the user is unable to be present at the place of delivery at the agreed time, he will have to contact Lesepidado again to agree on a new delivery date.
  7. Shipping costs, indicated net of VAT, are charged to the buyer and are explicitly highlighted at the time the order is placed.
  8. Delivery terms and conditions other than those provided by the agreement must be agreed in advance between the customer and Lesepidado and by the latter expressly and unequivocally accepted in writing.
  9. Lesepidado reserves the right to charge the customer any additional costs due to changes made to the delivery address not promptly communicated.
  10. If the Customer refuses to receive or fails to receive the delivery of the product in accordance with the provisions of the agreed agreements, all risks associated with the loss or damage of the products will in any case be borne by him. In this case, Lesepidado may in any case request payment of all the costs of storage and storage of the products and of any other additional expenses incurred in delivery of such refusal or inability to receive the delivery.