Shipping Policy

  1. Lesepidado ships throughout the Italian territory, excluding the state of Vatican City and the Republic of San Marino.
  2. Lesepidado will only make deliveries to the user's home, provided at the time of purchase.
  3. Delivery is carried out, for the Italian territory, generally within 5-7 working days except in cases of force majeure, or, if no delivery date is specified, within the deadline estimated at the time of selecting the delivery method and, in any case, within a maximum of 30 days from the date of confirmation.
  4. As regards European Union countries, delivery will be made within 10 working days, and in any case, within the maximum period of 30 days.
  5. If delivery is not possible, the order will be sent to the carrier's warehouse. In this case, a notice will specify the place where the order is located and how to arrange a new delivery.
  6. If you are unable to be present at the delivery location at the agreed time, you will have to contact Lesepidado again to agree on a new delivery date.
  7. Shipping costs, indicated net of VAT, are the responsibility of the buyer and are explicitly highlighted at the time the order is placed.
  8. Delivery conditions and terms other than those envisaged as per the agreement must be previously agreed between the customer and Lesepidado and expressly and unequivocally accepted by the latter in written form.
  9. Lesepidado reserves the right to charge the customer any additional costs due to changes made to the delivery address not promptly communicated.
  10. If the Customer refuses to receive or is unable to receive delivery of the product in accordance with the provisions of the agreed agreements, all risks connected to the loss or damage to the products will still be borne by him. In this case, Lesepidado may still request payment of all storage and storage costs of the products and any other additional expenses incurred in the delivery of such waste or inability to receive the delivery.